If your Apple wireless mouse, keyboard, or trackpad isn't working as expected - Your keyboard has one or more keys that don't respond Choose Apple menu > System Preferences, then select Language & Region. Click the Keyboard Preferences button. Click on the Input Sources tab. Make sure that the.
Hello Chris,
Thank you for posting your concern in Microsoft Community and we regret for the inconvenience. Let me assist you.
Now, to be able to understand the issue better, let us know a few more details on the below questions.
- Is it an abrupt issue? Also, did you make any changes to the computer prior to the issue?
- Do you have a System Restore point set in Windows prior to the issue?
- Do you see any device not recognized or not configured in the Device Manager settings?
Note: Unknown and uninstalled devices will be listed under Other. The device will have a yellow alert symbol on it. The properties for the device will show that no driver was found.
As an initial recommendation, I suggest you to check for the latest updates in Windows 10 which helps the PC to make optimal use of Windows 10 capabilities as well as fixing any missing links in performance of the operating system.
To check for updates now, go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.
Now, follow the below methods and check if it helps to resolve the issue.
Method 1
Follow these steps to run the Windows in built troubleshooter to identify any potential driver related issues present in your PC.
a) Write Troubleshooting in the search box and hit enter.
b) Click on Troubleshooting tab.
c) Click on view all option on the upper left corner.
d) Select the Hardware and Device option from the list.
e) Click Next to run the Hardware and Device Troubleshooter.
![Mac usb mouse not working windows 10 Mac usb mouse not working windows 10](/uploads/1/2/5/8/125847797/337755031.jpg)
Method 2
Next, check if updating/rolling back the USB driver helps to resolve the issue. Follow the below steps.
- First of all, Press Windows logo + R from keyboard. It will open RUN.
- Now type devmgmt.msc and press Enter to open Device Manager.
- You will see all the driver list of your PC. Expand Universal Serial Bus Controllers
Update driver
Double click on the driver in Device Manager. Then Click on Driver tab and select Update.
Reference: Update drivers in Windows 10
Rollback driver
If it was working earlier but however has stopped working recently, you can see if rollback of the drivers help.
To do so, double click on the USB driver in Device Manager. Then Click on Driver tab and select Rollback.
Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.
Important: If your drive is performing well and there is no error, Rollback driver button will be grayed out as an option.
Write to us with the updated status and the required information for us to be able to assist you further.
![Not Not](/uploads/1/2/5/8/125847797/614299273.jpg)
Thank You.